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User Agreement
Costumes 4 Less Marketplace provides an online platform and related services that connects sellers and buyers seeking to respectively sell and buy goods and/or services. By accessing or using our site, you agree to be bound by this Costumes 4 Less Marketplace user agreement. We may periodically make changes to this user agreement and shall notify you by posting a revised version on our site. The revised user agreement will become effective upon publication and your continued use of our site and services will constitute acceptance of the revised user agreement.
Costumes 4 Less Marketplace
Costumes 4 Less is a costume genre marketplace that allows registered users to buy (in this capacity, “buyer”) and sell (in this capacity, “seller”). The Seller (and not Costumes4less) sets the prices for the products. As a marketplace, Melchizedek Group, LLC does not own the products sold on the site.
While Costumes 4 Less may provide pricing, shipping, listing and other guidance on the site, such guidance is solely informational (without any warranty as to accuracy). Also, while we may help facilitate the resolution of disputes between buyer and seller, Costumes4less has no control over and does not guarantee the existence, quality, safety or legality of the products; the truth or accuracy of the user’s content or listings; the ability of sellers to sell products or buyers to pay for them; or that a buyer or seller will complete the transaction.
Your Account
In order to list, sell or purchase products you must register an account with Costumes 4 Less. You must be at least 18 years old and must be able to enter into legally binding contracts. If you are registering with Costumes 4 Less for a business entity, you represent that you have the authority to legally bind that entity.
When opening an account you must provide complete and accurate information and provide us with a valid credit card, debit card or PayPal account. If your registration or payment information changes at any time, you must promptly update your details in your account. You acknowledge that Costumes4less may charge any one of your payment methods on file for amounts you owe us, costs we incur or other losses arising out of your violation of this agreement.
Costumes4less reserves the right to temporarily or permanently suspend accounts with incomplete or inaccurate information.
You are solely responsible for maintaining the confidentiality of your account information and password. You are solely responsible for any activity relating to your account. Your account is not transferable to another party.
Privacy
Your use of our service is subject to our Privacy Policy
Fees and Other Charges
Costumes 4 Less may charge fees for selling and/or buying products through our site and/or otherwise using our services, as well as delivery or fulfillment fees (collectively referred to as “service fees”). Service fees may vary depending on product type and location. Costumes 4 Less may in its sole and absolute discretion change its service fees at any time, including after you list your products. Any applicable service fees including any taxes if applicable will be disclosed to you prior to listing or buying a product. Costumes4less may charge and/or retain service fees if you do not fulfill your contractual obligations under this user agreement.
If you as a seller do not fulfill your contractual obligations under this user agreement and seller policies, Costumes4less may charge you certain fees and/or costs in accordance with the seller policies.
If you as a buyer change your postal address after you have purchased your product and require Costumes 4 Less to deliver your product to this new postal address, or if you have specified an incorrect postal address, Costumes 4 Less may charge you for any additional delivery costs which arise out of re-arranging the delivery of your product to the new correct postal address. Such additional costs may be charged to your payment method.
We may collect amounts owed using a collection agency or other collection mechanism and you may be charged fees associated with collecting the delinquent payments. Costumes4less, or the collection agency it retains, may also report information about your account the the credit bureaus, and as a result, defaults in your account may be reflected in your credit report. If you wish to dispute the information a collection agency reported, contact the collection agency directly.
Selling Products
You must comply with all applicable laws and regulations and the terms of this user agreement and the seller policies when listing, selling and delivering your products.
When listing a product you must set a price for which you are willing to sell your product for. You may modify (e.g. raise or lower the price) or delete your listing anytime.
By listing a product for sale, you are making a binding offer to sell that product to a buyer who purchases the product at the sales price. When a buyer accepts your offer by purchasing your product through our site, you are contractually bound to deliver that exact product and within the required delivery timeframe. You are obligated to monitor your inventory and ensure all listings are accurate. Under no circumstances may sellers cancel orders at on price and repost the same product for a higher price. Failure to fulfill your orders will lead to charges as stated in this user agreement and seller policies.
Costumes4less does not guarantee that your product will sell or that your listing will appear on the site within a certain time after it is posted or in a particular order on the products page or through search results. Costumes 4 Less will not, for any reason, provide compensation for products that do not sell, even if it is due to site unavailability from an outage or maintenance or listing delays.
Taxes
Sales tax is charged on ALL products shipped to destinations where states require once individual state sales tax thresholds are met.
Costumes 4 Less will collect and remit sales taxes on behalf of vendors.
You agree to provide Costumes 4 Less with your social security number or other tax identification number if necessary for Costumes 4 Less to provide (without notice to you) information to the relevant tax authorities related to payments you receive from us and further authorize Costumes 4 Less to release that information to the relevant tax authorities. The service fees include any applicable sales, use, excise, value added, service and other indirect taxes.
Buying Products
You are responsible for reading the complete listing before making a commitment to buy products. When placing an order, you are entering into a binding contract with the seller to purchase that product. Additional terms communicated to you by the seller may apply. Payment is remitted to Costumes4less and disbursed to the seller according to our payment services agreement for sellers or the user agreement. All sales are final. You cannot chance or cancel any orders after the sale is complete.
Payments
Payments received from buyers for products purchased via the site are processed by Costumes 4 Less on behalf of the seller and credited to the seller in accordance with the seller policies and payment services agreement (as applicable). Without prejudice or limitation to the payment services agreement, seller appoints the relevant Costumes4less entity as its limited payment collection agent solely for the purpose of accepting funds from buyers on behalf or seller. Seller agrees that any payment made by buyer to Costumes4less shall be considered the same as a payment made directly to seller, and seller will make the product available to buyer in the agreed-upon manner as if seller had received the payment directly from buyer. Seller understands that Costumes 4 Less’s obligation to pay seller is subject to and conditional upon successful receipt of the associated payments from buyer. Costumes 4 Less guarantees payments to seller only fro such amounts that have been successfully received by Costumes 4 Less from buyer. In accepting appointment as the limited payment collection agent of seller, Costumes 4 Less assumes no liability for any acts or omissions of the seller.
Payments from buyers are due and payable immediately. A buyer can pay the full order amount which includes any applicable service fees and taxes using one of the accepted payment methods.
A buyer’s obligation to pay for a product is satisfied when Costumes4less or Costumes4less services has received the payment in full.
Term and Termination
The user agreement shall commence on the date that you register an account with Costumes4less and will continue for an indefinite period unless terminated in accordance with these provisions.
You may terminate this user agreement at any time by contacting customer service. In the event that you request that we close your account, we will treat your request as termination of this user agreement. Without limiting our rights, we may terminate this user agreement at any time by giving at least thirty (30) days notice via email to your registered email address. We will then close your account.
If you terminate this user agreement as a seller you are also terminating the payment services agreement as of the time of the termination of the user agreement taking effect.
Termination of this user agreement shall not affect the rights or liabilities of either party accrued prior to and including the date of termination or expiry and/or any terms intended expressly or by implication to survive termination or expiry.
Site Changes and Availability
Costumes 4 Less reserves the right at any time to modify or discontinue, temporarily or permanently, the site, the services or any part of the site or services with or without notice for any reason. Costumes 4 Less performs regularly-scheduled maintenance. While we do our best to avoid customer impact, the site or our services may be temporarily unavailable during maintenance periods.
Abusing Costumes 4 Less
When using our site and services, you agree that you will not do any of the following:
In our effort to protect our buyers and sellers we may screen sales and listings for signs of fraud using algorithms or automated systems, which may result in automatic cancellation of listings or sales and temporarily or permanent suspension of accounts. If your transaction is canceled in error, or your account is suspended in error, please contact us and we may reinstate your account or listing, in our sold discretion.
Content
You own and are solely responsible for any content including images, text, audio or other materials that you submit. By submitting user content, you grant us a non-exclusive, worldwide, perpetual (or for the duration of any copyright or other rights in such content), irrevocable, royalty-free, transferable, sublicensable right to use, reproduce, distribute, create derivative works from, publicly perform, display, store, or publish in any way, in any media known now or in the future. You grant Costumes4less the right to use your name or image in association with your user content, if we so choose. Further, to the fullest extent permitted under applicable law, you waive your moral rights in the content and promise not to assert such rights against us, our sublicensees or assignees.
You represent and warrant that the user content: (a) is owned by you or you control all necessary rights to it; (b) does not violate, misappropriate or infringe on the rights of any third party including intellectual property rights, privacy rights or publicity rights; (c) is accurate, not obscene, false, libelous or defamatory; and (d) will not cause injury to any person, entity or system. You will indemnify Costumes4less for any and all claims resulting from your user content. Costumes4less has the right to but not the obligation to monitor, edit or remove your user content. The user content is non-confidential and Costumes4less will not be liable for its use or disclosure.
We may offer catalogs of stock images, descriptions and product specifications, which are provided by third-parties (including Costumes4less users). You may use catalog content solely in connection with your Costumes4less listings during the time your listings are on our site. While we try to offer reliable data, we cannot promise that the catalogs will always be accurate and up-to-date, and you agree that you will not hold our catalog providers or us responsible for inaccuracies in their catalogs. The catalog may include copyrighted, trademarked or other proprietary materials. You agree not to remove any copyright, proprietary or identification markings included within the catalogs or create any derivative works based on catalog content (other than by including them in your listings).
If you submit ideas, suggestions, documents and/or proposals to Costumes4less, you do so voluntarily and with no expectation of confidentiality. By submitting ideas, you grant us ownership of the ideas to use for any purpose, in any way, in any media now known or in the future and throughout the universe without any obligation or payment. You understand that Costumes4less may have something similar to the ideas under consideration or in development.
Protecting Intellectual Property Rights
Costumes4less respects intellectual property rights and we respond to notices of alleged infringement.
If you reside in the United States, and you find material on our site or services that you believe infringes your copyright or other intellectual property rights, please notify us and we will investigate.
Violating the Agreement
We may investigate any potential or suspected violations of the user agreement, additional policies, security protocols or best practices, third-party rights or applicable law; any actions or any other misconduct or potential abuse on or through the services or attempts. When assessing whether and which measure(s) to take against a user, we will take the legitimate interests of the user into account, and shall in particular consider if the user is responsible for the misconduct.
We reserve the right to report any activity that we believe to be illegal or otherwise in contravention of this user agreement and we will respond to any verified requests relating to a criminal investigation (i.e. a subpoena, court order or substantially similar legal procedure) from local and foreign law enforcement or regulatory agencies, other government officials or authorized third-parties.
Legal Disputes
If you reside in the United States or Canada, You and Costumes4less each agree, except where prohibited by law, that any and all disputes or claims that have arisen or may arise between you and Costumes4less relating in any way to or arising out of this or previous versions of the user agreement or the breach or validity thereof, your use of or access to the site or services, or any products sold or purchased through the site or services shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association in accordance with its consumer arbitration rules, rather than in court, except that you may assert claims in small claims court, if your claims qualify and so long as the matter remains in such court and advances only on an individual basis.
Rules for Listing Products
Providing accurate and complete information about your products during the listing process is one of the keys to becoming a successful seller and is a requirement to list on the site. If you do not follow all of the requirements in this section when listing your products, your listings may not appear on the site, your sale may be canceled, you may not get paid, you may incur fees, or you may be subject to other consequences specified in these seller policies.
Rules for Getting Products to Buyers
When your products sell, your sale is not complete until the buyer receives the product from you. Completing a sale means following all of the steps to deliver the products you sold, on time and as promised in your listing.
As soon as your products sell, we’ll send you an email with a deadline to complete your sale. The deadline to complete your sale is based on whether you told us your product were in possession, and if not, the date you identified as your in hand date.
When sellers deliver products late, worried buyers contact us wondering why they haven’t received that product yet. And when a buyer gets products that don’t match the listing information, we may need to take various remedial actions for the buyer including providing refunds, etc. So if any of the information in your listing doesn’t exactly match the actual product you deliver to the buyer or if you don’t complete your sale on time, we may cancel your sale, you may not get paid, you may incur additional fees or you may be subject to other consequences as set out in these seller policies of the user agreement.
Reporting an issue; Consequences for dropped sales
We know things don’t always go as planned. You need to report an issue right away if you:
You can report an issue by emailing customer support.
What is a dropped sale?
A dropped sale means any of the following:
Remember, reporting an issue to request a change to your sale doesn’t mean it has to be accepted by the buyer or Costumes4less.
It’s always your responsibility to report an issue immediately, no matter how much time as passed since you received your sale notification email.
Costumes4less monitors the frequency and rate at which you drop sales as compared to your total sales and we reserve the right, upon notice to you, to suspend your account if we determine that your dropped order rate has exceeded an acceptable level. Similarly, if you abuse the Costumes4less marketplace as determined by Costumes4less in its sole discretion including, without limitation, (i) dropping orders at one price and resisting the same product for higher prices, (ii) engaging in speculating listings, or (iii) other similar abuses of your obligations as a seller, you may be subject to an investigation and any applicable consequences.
Getting Paid, Paying Taxes and Tips on Avoiding Consequences
Getting paid for your sale:
Payment receipt times will vary depending on the payment method chosen by the seller. We’ll also send you an email to let you know the buyer received the product and we have begun processing your payment.
Paying taxes:
Costumes4less is not responsible in any way for the accuracy or suitability of any payment of any applicable taxes on your behalf.
Sales tax is charged on ALL products shipped to destinations where states require once individual state sales tax thresholds are met.
Costumes4less, LLC will collect and remit sales taxes based on the sales on Costumes4less Marketplace that meet individual state sales tax thresholds.
Other Things You’re Not Allowed to Do
We provide you with the buyer’s contact information so you can ship products to them. However, don’t use this information to contact the buyer for anything other than to delivering the product you sold to the buyer and do not tell a buyer that you are affiliated with Costumes4less.
You are not allowed to use the Costumes4less site or services to:
It may be tempting and seems harmless to include materials in the package to buyers, but it’s against these seller policies. Here are examples of promotional or commercial information that you aren’t allowed to include in shipments:
Payment Services Agreement for Sellers
Costumes4less may periodically make changes to this payment services agreement and shall notify you by posting a revised version of the agreement on the site and emailing you at your registered email address or otherwise notifying you via our site or payment services. The revised terms will become effective two (2) months following such notice and your continued use of the payment services will constitute acceptance of the revised terms. If you do not accept the revised terms you can immediately terminate the agreement before the revised agreement takes effect.
Costumes4less shall not be liable to you in contract, tort or otherwise for any business losses, such as loss of data, profits, revenue, business, opportunity, goodwill, reputation or business interruption or for any losses which are not reasonably foreseeable by us arising, directly or indirectly from:
You accept sole responsibility for the legality of your actions under laws applying to you.
Nothing in this user agreement shall limit or exclude our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from our negligence or the negligence of our agents or employees or for any other liability that cannot be limited or excluded by law.
If you have a dispute with one or more users, you release Costumes4less from claims, demands and damages of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
10. General Provisions
This payment services agreement constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements and understandings between the parties hereto with respect to the subject matter hereof, whether written or oral. No amendment, modification or supplement of any provision of this payment services agreement will be valid effective unless made in accordance with the express terms of this payment services agreement.
Returns and Cancellations
Limits of Liability
In no event will Melchizedek Group, LLC or any of its representatives be liable for any damages or injuries, however they may occur, related to any products sold through Melchizedek Group, LLC’s online business, retail business or wholesale business.
Except as expressly stated herein, Melchizedek Group, LLC makes no representations or warranties of any kind with respect to products sold.
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